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Shipping

DELIVERY FEES AND TIMES

Delivery expenses, as long as VAT and further taxes on transport when due, are on the Customer and are clearly indicated at Order stage.
The Customer is not going to pay anything more than the total amount resulting at the end of the purchase procedure, except for possible taxes for customs clearance that remains exclusively on the Customer.
The delivery of the items to the delivery address indicated by the Customer in the Order is carried out by means of an UPS Courier – standard shipment.
Shipments can be DDP or DDU depending on the nationality of the Customer. DDP shipment (Delivery Duty Paid) is foreseen for the countries within the European Union, indicated in the Annex B; in this case the VAT is already calculated and included in the purchase price. DDU shipment (Delivery Duty Unpaid) is foreseen for the countries outside the European Union. In this case, the VAT is not applied, but all local, import and customs clearances taxes are to be exclusively charged to the recipient.

Delivery time of the products is between 2 and 4 days, from the date of payment, when this is anticipated, or from the date of receipt of the order, when cash on delivery is foreseen.
Time of delivery is not binding for Satù, that is anyhow obliged to carry out the Contract within 30 days from the terms above indicated. Shipment time is to be calculated counting working days. Shipment do not take place during holidays.

In case one or more Products are not available after the order has been sent, Satù can go ahead and send the other Products that are still available and were ordered by the Customer.
The partial delivery is to be considered valid and cannot be refused by the Customer. Moreover, it does not give the Customer the right to claim for compensations or damages, except for the repayment of the Price paid for the non-available Products, according to the above mentioned Article 3, Point 7.

Satù is exempt from the delivery duty of the Products by transferring the liability to the transport vector according to Article 1510, Par. 2° of the Civil Code. By transferring the liability for the Products to the vector, the property of the Products and the risks of perishment are transferred to the Customer, according to Art. 1378 of the Civil Code.

Shipment expenses are as follows:

Order value / Destination

Italy

Europe

Rest of the world

Until € 200,00

€ 10,00

€ 15,00

€ 25,00

From € 200,01 to € 500,00

Free

€ 15,00

€ 25,00

More than € 500,00

Free

Free

Free


BE CAREFUL!
For items on sale (outlet) shipping costs are always paid, regardless of order value.


Order value / Destination

Italy

Europe

Rest of the world

Any amount

€ 10,00

€ 25,00

€ 50,00



Following countries are UE countries and therefore sale operations with Customers that are resident in these countries are subject to VAT ( 22%):

• Austria • Belgium • Lithuania • Luxembourg • Netherlands • Bulgaria • Czech Republic • Poland • Portugal • Denmark • Estonia • United Kingdom (UK) • Romania • Finland • France • Germany • Slovakia • Slovenia • Spain • Greece • Ireland • Sweden • Hungary • Italy • Latvia

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